- Knowing how and when to use your intuition
- Sensing other people's emotions and responding accordingly
- Extracting meaning from experience
- Applying expertise gained in one situation advantageously in another
- Judging when taking risks is likely to be beneficial
- Understanding your own strengths and weaknesses and playing to them
- Recognising and channelling your emotions effectively
- Bouncing back after a setback.
The difference between good customer service and bad customer service is often a single word: Attitude! I can create a dynamic customer focused culture in your business. http://www.johnmoodie.com.au
Sunday, April 17, 2011
8 Behaviours to determine.... Are YOU SMART?
Dr. Bill Lucas of the Talent Foundation understands what it means to be smart in today's complex world. He lists 8 key behaviours that "Make You Smart" however it is crucial to his notion that being smart is situational; behaviour that is effective in one situation could be decidedly ineffective in another. Nothing makes sense without an initial grasp on the circumstances that made up the situation. Being smart, just like leadership and management styles, is definitely situational. Do you demonstrate these behaviours?
Labels:
behaviour,
change;,
effectiveness,
growth,
knowledge,
performance,
Professional Development
Subscribe to:
Post Comments (Atom)
Great Stuff there John, I have noticed that successful people have all these nailed. thanks for this...
ReplyDelete