You can employ people...

You can employ people and hire hands to work for you, but you will have to win their hearts to have them work with you.

William J. H. Boetcker

Do you have any crazy system/rule in your organisation that needs changing right NOW?

How long is it since you considered what YOUR clients are looking for? As I talk with more and more people it strikes me that they are looking for one thing, consider this following report.

Dalby hit the news with a record flood in the Condamine River that damaged the water treatment plant. And water needed to be trucked in the middle of floods. Truck drivers worked hard to get us water. And what happens? In the middle of the crisis officers from QLD Transport book the truck drivers for so-called over-loading.....????

A farmer is crossing a road with a tractor to feed starving, flooded stock, they were pulled up, the tractor is measured, and he is booked because the tractor was slightly too wide! [Then] the farmer was forced to abandon the tractor and go to town to get an over wide permit. And this happened on an already closed road where the farmer was the only person around.

Another farmer was booked for driving down a closed road to check livestock that were reported out on the road. His house is 50 metres past the "Road Closed" sign.

So what are your customers looking for....Common Sense!

Just check! Do you have any crazy system/rule in your organisation that needs changing right NOW?